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Terms & Conditions

The terms that apply to the use of this website and our services.

Last updated: 23 September 2026

These Terms & Conditions apply to your use of this website and to services provided by Kunooz Al Asalah Building Maintenance L.L.C. ("we", "us", "our"). By using this website or engaging our services, you agree to these terms.

Use of this website

The content on this website, including service descriptions and articles, is for general information only. It is not professional advice for any specific situation. While we try to keep it accurate and up to date, we do not guarantee that it is complete or free of errors.

Quotations

  • Quotations are given after the job has been inspected or clearly described to us.
  • The scope of work and price are agreed with you before work begins.
  • Additional work found during the job is carried out only after your approval.
  • Prices are in UAE Dirhams (AED), and VAT is added where applicable.

Customer responsibilities

You agree to give our team safe access to the work area at the agreed time, obtain any building or landlord permissions that may be required, and inform us of any known hazards at the property.

Payment

Payment terms are stated in the quotation or invoice. For larger jobs or annual maintenance contracts, an advance payment may be required.

Cancellations and rescheduling

Please inform us as early as possible if you need to cancel or reschedule a visit. Charges may apply for materials already purchased for your job.

Workmanship and liability

We carry out all work with reasonable care and skill. If you have a concern about completed work, please contact us promptly so we can inspect it. We are not responsible for pre-existing defects, damage caused by misuse, or faults in materials or equipment supplied by the customer. Our liability is limited to the value of the work concerned, to the extent permitted by UAE law.

Intellectual property

The text, design, logo and images on this website belong to Kunooz Al Asalah Building Maintenance L.L.C. and may not be copied or reused without our written permission.

External links

This website may link to third-party services such as Google Maps and WhatsApp. We are not responsible for the content or practices of those services.

Governing law

These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. Any dispute will be subject to the jurisdiction of the courts of Dubai.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page.

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